Independent audiology clinic in Perth

Chris van Wijngaarden and Sara Caspani took over the practice in August 2025. It is family owned, independently run and not owned by a hearing aid manufacturer.

As of October 2026, a full adult hearing assessment is $240, including a report to your GP, and a 30-minute hearing screening is $100. Eligible pensioners and Department of Veterans' Affairs (DVA) clients are mostly covered under the Hearing Services Program, and a valid referral lets you claim a Medicare rebate on the assessment.

You only need a referral if you want to claim a Medicare rebate on your assessment. Otherwise you can book directly. If you need ongoing treatment, we let your GP know which referral you need.

We can usually see you within a week for an assessment, a review or a hearing aid problem. Urgent appointments are kept free every day for sudden hearing loss or a hearing aid that has stopped working. If your hearing drops suddenly, see a doctor straight away as well.

Hearing loss often develops gradually, so the people closest to you may notice it first. Common signs include hearing that someone is speaking but missing the words, finding conversation difficult in noisy places, feeling that people mumble, and needing the television louder than other people prefer.

The first year of support and fine-tuning is included, with several reviews in the first month while you get used to the aids. After that you can come back for regular reviews, or drop in for cleaning, servicing or a repair. Loan aids are available if yours are lost or need to be sent away for repair.

We agree your listening goals before the fitting and review your progress during the first month. If the chosen technology does not achieve the agreed goals during the initial fitting period, we can review the technology level, consider an alternative device or discuss the available refund options.

Every hearing aid we supply has a warranty of at least 3 years, and an extension to 4 years is almost always available. Private clients can also add a 4-year package covering servicing, repairs and consumables, so the cost stays fixed.

Not always. If you have hearing loss in both ears, your hearing test shows whether two aids would help.

Some hearing loss can be treated, especially when the cause is in the outer or middle ear. A hearing test, followed by a visit to an ear, nose and throat specialist, will tell you whether yours can. Loss caused by damage to the inner ear or the hearing nerve cannot be cured at present, but hearing aids and other devices can help.